Every Solutions Auto Group lease includes a vehicle service contract and a limited powertrain warranty, which are built specifically for moments like this. If your engine or transmission has a problem shortly after you get the vehicle, the first step is always the same: contact your account manager before you do anything else, including before authorizing any repair.
Your Solutions Auto Group lease comes with a 12-month vehicle service contract and a limited powertrain warranty included — not sold as an add-on later. Together they’re designed to protect you against the exact kind of unexpected expense a failed engine or transmission represents. But covered repairs generally have to be authorized in advance and performed by SAG or an approved repair location, so calling your account manager first protects your coverage as much as it protects your vehicle. If you believe the vehicle is unsafe to drive, don’t drive it — get it to a safe location and then call. Safety comes before anything else.
Once you contact your account manager, expect a diagnosis step, an explanation of what’s covered under your specific service contract and warranty, and next steps for the repair. Some repairs carry a deductible, and not every part or issue is covered — your account manager can walk you through the specifics of your agreement before work begins.
As school schedules pick back up across Stephens County, including Marlow, Comanche, Velma, and Cyril, a dependable vehicle for the morning carpool matters more than ever. Our Duncan team is here in person if a repair issue comes up during this busy stretch.
Your service contract and limited powertrain warranty cover many major mechanical issues, but coverage depends on the specific part, the cause, and your agreement’s terms. Contact your account manager to review what applies to your situation.
Covered repairs generally need to be performed by Solutions Auto Group or an approved repair location, with authorization given in advance. Choosing an outside shop on your own is usually at your own expense.
When in doubt, don’t drive it. Get the vehicle to a safe location, then contact your account manager right away.
Dealing with a repair issue? Contact your Duncan account manager immediately — that’s the fastest way to find out what your service contract and warranty cover.
